Your privacy is more than a legal obligation to us — it is a responsibility we take seriously. This document clearly explains how neco4d manages your personal data from start to finish.
This is more than just a document — it is our promise to every player who entrusts their data to neco4d.
All data transmitted between your device and neco4d servers is protected by 256-bit SSL encryption — the same security technology used by leading banking institutions.
Neco4d has never and will never sell, rent, or transfer your personal data to third parties for marketing or any other purpose without your explicit consent.
You have the right to access, correct, transfer, or request the deletion of your personal data at any time. Such requests will be processed within 14 working days.
Neco4d only collects data that is genuinely necessary to provide our services. We do not collect irrelevant or excessive information from your account.
Your data is retained only for as long as necessary for the stated purposes or as required by law. Once no longer needed, it will be securely deleted.
The neco4d Privacy Policy is developed in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA), ensuring your rights as a local player are fully protected.
Quick Summary: neco4d collects data necessary to operate the platform, protects it with the latest encryption, does not sell it to any party, and gives you full control to access or delete it.
This Privacy Policy explains how neco4d ("we", "Platform") collects, uses, stores, protects, and shares personal information you provide when using the neco4d.net website, the neco4d mobile app, or any related services.
This policy applies to all users of the neco4d platform, including website visitors, registered account holders, and anyone who interacts with our services in any capacity. By registering or using the neco4d platform, you confirm that you have read and understood this Privacy Policy.
This policy should be read together with Terms and Conditions neco4d. Undefined terms here carry the same meaning as defined in the Terms and Conditions.
This policy is developed in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). Your rights as a data subject are fully protected under Malaysian law.
Neco4d only collects data required to provide and improve our services. This data falls into two main categories:
This is the information you enter directly when using the neco4d platform:
When you use the neco4d platform, certain data is collected automatically for security and service improvement purposes:
Data collected by neco4d is used solely for the following purposes, and nothing beyond that:
Important: neco4d will not use your data to make automated decisions that have a material impact on you without human intervention, except in clear cases of fraud prevention based on audited security algorithms.
Neco4d does not sell or rent your personal data. However, in certain circumstances, we need to share data with the following parties to operate the platform:
Game providers (such as Pragmatic Play, PG Soft, Habanero), payment processors (FPX, e-wallets), cloud infrastructure providers, and identity verification companies receive data necessary to deliver their services. All these providers are bound by strict data protection agreements and may only use your data for specified purposes.
Neco4d will disclose your personal data if required by law, court order, or direction from a competent government agency — including for criminal investigation, AML, or national security purposes.
In the event of a merger, acquisition, or business asset transfer, user data may be transferred to the new entity. You will be notified in advance and given the option to delete your account before the transfer takes effect.
neco4d does not share your data with advertising companies, data brokers, or any party for third-party marketing purposes.
Neco4d invests seriously in security infrastructure to protect your personal data from unauthorised access, disclosure, alteration, or destruction. The security measures we implement include:
While we take all reasonable steps to protect your data, no system can guarantee 100% absolute security. In the event of a data breach involving your data, neco4d will notify you within a reasonable timeframe in accordance with legal requirements.
Neco4d uses cookies and similar tracking technologies to enhance the user experience, analyse platform usage, and ensure account security. There are several categories of cookies we use:
These cookies are required for core platform functions such as maintaining your login session, verifying your identity between requests, and ensuring transaction security. Without these cookies, the platform will not function properly.
Helping us understand how users interact with the platform — most visited pages, time spent, and navigation patterns. This data is used in aggregate and does not directly identify individuals.
Saving your preferences such as language, display theme, and account settings so you do not need to reconfigure them every time you log in.
You can manage cookie settings through your browser preferences. Please note that disabling essential cookies may prevent you from using certain features on the neco4d platform.
As a registered neco4d player in Malaysia, you have the following rights regarding your personal data under the Personal Data Protection Act 2010:
| Your Rights | Description | Status |
|---|---|---|
| Right of Access | Requesting a copy of the personal data we hold about you | Supported |
| Right to Rectification | Correcting inaccurate or outdated data through account settings or support | Supported |
| Right to Erasure | Requesting data deletion when it is no longer needed (subject to legal obligations) | Supported |
| Right to Data Portability | Receiving your data in a machine-readable format for transfer to another platform | Supported |
| Right to Object | Objecting to data processing for direct marketing purposes | Supported |
| Right to Restrict Processing | Requesting restrictions on data processing under certain circumstances while a dispute is being resolved | Supported |
To exercise any of the above rights, contact the neco4d privacy team by email at [email protected] or via the platform's live chat. All requests will be processed within 14 working days from the date of receipt.
Neco4d retains your personal data only for as long as necessary for the stated purposes or as required by applicable laws and regulations. The following are general retention period guidelines:
Once the retention period expires and there is no legal requirement to retain it further, your data will be securely deleted or anonymised using irreversible methods.
The neco4d platform is strictly for individuals aged 18 years and above. We do not intentionally collect any personal data from children under the age of 18.
If you discover that a child has registered an account at neco4d or provided us with their personal data, please contact us immediately at [email protected]. We will take immediate action to verify and delete the data in question and close the relevant account.
Neco4d uses a combination of age verification at registration and KYC processes to prevent underage registration. However, the ultimate responsibility for ensuring that only eligible individuals access this platform rests with parents and guardians.
Neco4d reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. When any material changes are made, we will:
We recommend that you review this Privacy Policy periodically. Your continued use of the neco4d platform after any amendments take effect constitutes your acceptance of the revised policy.
If you have any questions, concerns, or wish to exercise your privacy rights, you can reach the neco4d privacy team through the following channels:
We are committed to responding to all privacy-related inquiries within 7 working days. For more complex requests such as data portability or deletion disputes, this period may be extended to 14 working days, and you will be notified accordingly.
Our Commitment: neco4d takes every privacy-related inquiry and complaint seriously. Your trust is the foundation of our business, and we will never treat matters concerning your privacy lightly.